News

Jo Dempster-Fowle Jo Dempster-Fowle

New apprentice Ricky joins IIZUKA

It’s National Apprenticeship Week, so it’s a great time to introduce you to our newest team member, Ricky. Ricky joined us last week as an apprentice helpdesk support agent.

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Jo Dempster-Fowle Jo Dempster-Fowle

IIZUKA welcomes new customers

Despite the difficulties posed to all businesses operating through the pandemic, IIZUKA is delighted to announce a number of recent contract wins for its Case Manager software across the health and social care sector.

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Jo Dempster-Fowle Jo Dempster-Fowle

Working in partnership to deliver seamless implementation

At IIZUKA, we understand that the process of change can be pretty challenging and changing or introducing a new data management system is no exception. That’s why, irrespective of the size of or complexity of your business, we have devised a project implementation process with the customer at its centre.

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Jo Dempster-Fowle Jo Dempster-Fowle

Cloud computing proves a winner when working from home

Many of our customers provide vital services to their clients – services that are even more important in the current Covid-19 pandemic. These include support on income, benefits and welfare, mental health and well-being, housing and assisted living.

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Jo Dempster-Fowle Jo Dempster-Fowle

Extra support for customers during this crisis

We know that many of our customers will be experiencing a higher demand for their services at the moment, as you provide support and advice to your clients regarding income, benefits, housing, social care or other issues.

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Jo Dempster-Fowle Jo Dempster-Fowle

Keep the customer satisfied…

Here at IIZUKA, we know that our service doesn’t end when customers implement our Case Manager system, in fact, it’s only just starting.

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Jo Dempster-Fowle Jo Dempster-Fowle

IIZUKA pilots free Case Manager software for small charities

IIZUKA is working with five local small charities or not for profit organisations to create a free version of their popular Case Manager software. Together, we are exploring how charities can maximise the effectiveness of their operations and measure and report on the impact they are having.

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Jo Dempster-Fowle Jo Dempster-Fowle

Guest Blog: Biting the hand…

We’re currently working with Georgina Watts, Director of Capacity4Change, a consultancy which helps charities develop and grow. Together we are looking at how case management systems can help charities improve their effectiveness and measure their impact. Here are her views on what charities need.

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Jo Dempster-Fowle Jo Dempster-Fowle

IIZUKA wins Care Quality Commission tender

IIZUKA was delighted to win a G-Cloud (Government Digital Marketplace) tender to provide Case Management services to the Legal Services team at the Care Quality Commission (CQC).

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