Trusted by:
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“Thanks to Case Manager, processes which used to take up to three months now take only a week. Capturing, storing and sharing data with internal teams as well as third parties combined with managing workflow automatically has revolutionised the way we work for the benefit of our clients.”
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“IIZUKA’s Case Manager has helped us become more professional and efficient. It’s simple and intuitive to use and so easy to share data within my teams; they have everything they need at their fingertips.”
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“With Case Manager, we now have a stable, reliable system, which mirrors our processes and greatly improves the services we provide to our customers. We can accept referrals and manage cases much more quickly and report our KPIs at the press of a button.”
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“Case Manager gives us a flexible, high-quality system for measuring impact which has not always been easy or cost-effective for small organisations. Members can easily demonstrate this impact to funding bodies and the wider public. Our members can also share and learn from best practice, increasing their effectiveness.”
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“From the outset we were impressed by Case Manager. We required a globally secure, agile and reliable data handling system, compatible with other secure Government systems. IIZUKA took the time to understand our needs, worked collaboratively with us and delivered within a challenging timescale.”
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“Sharing data and co-ordinating services effectively across 15 organisations through one software system is unheard of in this sector and yet that’s exactly what we’ve managed to do with Case Manager – all within six weeks of making the decision to implement it!”
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“The Welfare Reforms and economic climate has led to an increase of around 35% in the number of clients using our services. Using Case Manager has meant that we have successfully managed this increase in workload, and we’ve improved our performance at the same time, both in terms of the time taken to manage a client’s case and the outcome achieved.”
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“We chose Case Manager because it was the only system that does exactly what we need it to – and it works around existing business processes. The ability to produce high-quality, consistent management information is a huge plus. Case Manager is invaluable in helping us to monitor and improve our services.”
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“Case Manager allowed our team of caseworkers to become truly mobile. The ability to capture data and upload it to the main system remotely has improved customer service and made us more flexible and efficient. Sharing information quickly and easily is great – teams are fully informed at all times, and can work from home to efficiently cover absences and holidays."
