“Thanks to Case Manager, processes which used to take up to three months now take only a week. Capturing, storing and sharing data with internal teams as well as third parties combined with managing workflow automatically has revolutionised the way we work for the benefit of our clients.”
“IIZUKA’s Case Manager has helped us become more professional and efficient. It’s simple and intuitive to use and so easy to share data within my teams; they have everything they need at their fingertips.”
“With Case Manager, we now have a stable, reliable system, which mirrors our processes and greatly improves the services we provide to our customers. We can accept referrals and manage cases much more quickly and report our KPIs at the press of a button.”
“Case Manager gives us a flexible, high-quality system for measuring impact which has not always been easy or cost-effective for small organisations. Members can easily demonstrate this impact to funding bodies and the wider public. Our members can also share and learn from best practice, increasing their effectiveness.”
“From the outset we were impressed by Case Manager. We required a globally secure, agile and reliable data handling system, compatible with other secure Government systems. IIZUKA took the time to understand our needs, worked collaboratively with us and delivered within a challenging timescale.”
“Sharing data and co-ordinating services effectively across 15 organisations through one software system is unheard of in this sector and yet that’s exactly what we’ve managed to do with Case Manager – all within six weeks of making the decision to implement it!”
“The Welfare Reforms and economic climate has led to an increase of around 35% in the number of clients using our services. Using Case Manager has meant that we have successfully managed this increase in workload, and we’ve improved our performance at the same time, both in terms of the time taken to manage a client’s case and the outcome achieved.”
“We chose Case Manager because it was the only system that does exactly what we need it to – and it works around existing business processes. The ability to produce high-quality, consistent management information is a huge plus. Case Manager is invaluable in helping us to monitor and improve our services.”
“Case Manager allowed our team of caseworkers to become truly mobile. The ability to capture data and upload it to the main system remotely has improved customer service and made us more flexible and efficient. Sharing information quickly and easily is great – teams are fully informed at all times, and can work from home to efficiently cover absences and holidays."
Used by more than 15,000 case workers to generate two million cases per year. Case Manager is the leading Case Management software solution.
AdviseProvide your clients with the best possible advice, with access to all your data and a system which is easily configured to reflect the latest information and legislation.Learn more
SupportHelp clients complete forms, access the help they need and arrange and manage appointments – even with third parties. Generate communications including email, SMS and letters automatically to provide the best possible service.Learn more
ComplyConfigure Case Manager easily to make sure the advice and support your team gives complies with the latest legislation and guidelines. Case Manager is secure – it’s used by Government, Police and Local Authorities and complies with the highest levels of data security requirements.Learn more
ImproveIn these times where we all need to do more for less, see your teams’ effectiveness and efficiency increase significantly and report your performance to managers, shareholders or funding bodies with our easy to use reports and dashboards.Learn more
“Sharing data and co-ordinating services effectively across 15 organisations through one software system is unheard of in this sector but that's exactly what we've done with Case Manager – within six weeks of making the decision to implement!”Simon Fenton, Chief Executive, Birmingham Carers Club
Feature-rich tailored functionality
With a range of features included, such as fully-customisable dashboards and flexible fast reporting, Case Manager helps you to work smarter. Find out more here.
Optional modules, such as our mobile app, help your teams to work in the field and share data remotely.
Supporting customers through the coronavirus crisis
We’ve made it easier for our customers to help their clients by offering extended licences free of charge. Call the support team on 0121 212 1617 to find out more.