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IIZUKA acts to help customers to improve their money and debt services

16 May 2018

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IIZUKA acts to help customers to improve their money and debt services

IIZUKA has recently updated Case Manager, its cloud-based case management software, to enable its money and debt advice customers to adopt the new Standard Financial Statement (SFS).

The SFS was developed by the Money Advice Service, in collaboration with stakeholders including banks, building societies and debt and money advice organisations. It is a landmark development for debt advice in the UK which delivers, for the first time, a universal income and expenditure statement, together with a single set of spending guidelines.

The SFS is used to summarise a person’s income and outgoings, along with any debts they owe. Primarily for people seeking debt advice, the SFS is mainly used by debt advice providers and other relevant organisations. It provides a single format for financial statements, allowing the debt advice sector and creditors to work together to achieve the right outcomes for people struggling with their finances.

Organisations will be adopting the SFS over the coming months and Case Manager can now support both the Standard Financial Statement and the Common Financial Statement, which the SFS will eventually replace.

Managing Director Greg Hayes said:

‘We’re always focused on the current and future needs of our customers.  It was important to us to ensure that those of our customers switching to the new SFS as soon as it became available could be sure that Case Manager would continue to meet their needs and so this update has been made available as quickly as possible.’

Any current or potential customers who would like a web demo of Case Manager, or the new update should call us on 0121 212 2030.