WROSeS Plus
Who uses it?
WROSeS Plus is a multi function application that is suitable for advice centres offering employment, money and debt assistance to their clients as well as welfare benefits advice.
Money Advice
WROSeS Plus has facilities for conducting money and employment advice. Advice centre customers can obtain a professional approach to their money problems, for example:
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loan company debt
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rent arrears
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fuel and energy debt
Service processes can be set up to perform the basic money advice tasks:
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Establish and record the extent and status of debt
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Create and edit standard holding letters to creditors
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Create a statement of income and outgoings
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Record repayment plan calculations
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Create and edit repayment offer letter to creditors
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Create notes and attachments
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Record contact made with customer
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Maintain ongoing case history until closure
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Provide an audit trail during a case review
Citizen Access to Personal Records
With the increasing awareness and use of the web it is expected that in the near future advice clients may wish to access their personal records through a web connected media such as home or library/internet cafe PCs, PDAs. IIZUKA has developed CASeS Liteto provide this service for WROSeS clients.
Funeral Support Services
Funeral Support Services is a specialist module that can be made a vailable to customers offering this service to deceased clients.
Join the Demo Path
To view WROSeS Plus go to the Demo Path page.
