“Simplifying Complexity”

Why Choose WROSeS?

WROSeS:

• provides caseworkers with the ability to effectively record and manage all interactions with clients.

• has been designed to eliminate much of the hassle and risk caused by paper-based methods.

• has been designed by caseworker professionals to enable clarity and ease of access to critical details. Time is saved, higher levels of service are achieved and quality standards are more easily met.

• can be accessed from anywhere there is a web connection.

• can be customised extensively to exactly match the needs of your service.

• enables caseworkers to share files easily and securely to cover for the temporary absence of staff.

• has an extensive reporting tool built-in which provides managers/team leaders with up-to-date and accurate information.

• enables caseworkers to represent family and non-dependent relationships.

• adheres to the E-GIF interoperability framework and other published standards. For more information Click here.

Under the Data Protection Act 1998 personal information should be available to clients if requested. WROSeS enables caseworkers to comply with the Act because information pertaining to a client can be rapidly accessed. No searching for paper based reports!

In addition WROSeS will work with Citizen Access to Secure electronic Systems. CASeS is designed to permit self service through a home or library PC, council kiosk or even DiTV. Connected helpdesks are able to respond more quickly to complex client questions.Interested in finding more about CASeS?