Today’s modern working environments demand flexible solutions that fit around the customer and employees and should also enhance service. IIZUKA provides a fully featured mobile interface for users operating away from their main base who still want to deliver the same service that they can when office bound without double-keying data. IIZUKA’s solutions can have a mobile interface added easily and at low cost.

IIZUKA’s mobile interface benefits from:

• simple to use but fully featured mobile application
• real-time access to the main system
• automatic off-line support so that users can continue working where a data connection is not available
• automatic update notifcations to mobile devices based on configurable triggers e.g. push high priority tasks to mobile users automatically
• full interaction with the service delivery process including work queues, customer and case records
• upload file attachments and photographs from mobile devices
• high security to ensure that the main system cannot be compromised by unauthorised access to a mobile device