Privacy Statement for Customers
IIZUKA (“we”, ”our”, “us”) respects the privacy of our customers. We recognise the need for appropriate protections and management of your personal information. IIZUKA has therefore established this Privacy Statement to assist you to understand what information we collect and how that information is used.
Who we are and how to contact us
Where IIZUKA collects and processes your personal data, it is the data controller for the purpose of the General Data Protection Regulation (Regulation (EU) 2016/679), the Data Protection Act 2018, and / or any applicable legislation adopted by the United Kingdom post the United Kingdom ceasing to be a Member State of the European Union (“Data Protection Legislation”).
If you have any questions regarding the Privacy Statement you can contact us at: The Company Secretary, IIZUKA Software Technologies Ltd, 2 Church Court, Cox Street, Birmingham, B31RD or email@example.com.
If you are unhappy with how we handle your personal information you can submit a complaint in writing for the attention of The Company Secretary, IIZUKA Software Technologies Ltd, 2 Church Court, Cox Street, Birmingham, B31RD and / or notify the Information Commissioner’s Office (ICO) by calling their helpline on: 0303 123 1113.
What personal information does IIZUKA collect about you?
Personal Information is information that can be used to identify or contact a specific individual, such as a name, address, telephone number or email address.
IIZUKA does not collect personal information when you visit the IIZUKA website unless you choose to provide such personal information.
We will collect the personal information that you provide to us when completing the Order Form. We will also collect personal information that you provide to us during the order process and when we provide the product / services to you, by corresponding with us by phone, e-mail, post, or otherwise.
How does IIZUKA use personal information?
Order and Services: IIZUKA will use your personal information to:
Surveys: Occasionally we may also use your information to contact you to complete surveys that we use for quality assurance purposes.
Our updates: We may use your email address to provide you with our updates by email.
What legal basis does IIZUKA rely on?
Order and Services: We will use your personal information for the above ‘order and services’ purposes as is it necessary for the performance of a contract that we have with you (the Subscription Agreement). If you do not wish to provide the personal information requested you may not be able to proceed with the order or the Subscription Agreement.
Surveys: We will use your personal information to contact you to complete surveys on the basis of our legitimate interest. Our legitimate interest is ensuring that our products / services remain of quality standard. You have the right to object to us using your personal information in this way and you can do this by contacting us at: firstname.lastname@example.org.
Our updates: We will use your email address to contact you with our updates on the basis of our legitimate interest. Our legitimate interest is keeping you up to data on our latest offers and news. You have the right to unsubscribe from these emails at any time by contacting us at: email@example.com.
With whom does IIZUKA share personal information?
IIZUKA contracts with third party service providers and suppliers to deliver complete products, services and customer solutions. IIZUKA may share personal information with its service providers and suppliers for the sole purpose and only to the extent needed to support the customers’ business needs. Service providers and suppliers are required to keep confidential the personal information received from IIZUKA and may not use it for any purpose other than as originally intended. These service providers are currently the following:
Except as provided above, IIZUKA will not share personal information with any other third parties without informing you, unless otherwise required by, or in connection with, law enforcement action, subpoena or other litigation, or applicable law.
We may also be required to disclose your personal information to:
IIZUKA will not sell, trade or lease your personal information to others.
European Economic Area
IIZUKA does not transfer or store personal information outwith the European Economic Area but its service providers may and where this is the case there are adequate safeguards in place.
We will not hold your personal information for any longer than is necessary for the “uses” outlined above, unless we are required to keep your personal data to comply with the law and any regulatory requirements.
Data subjects rights
You have certain rights under the Data Protection Legislation which can be exercised by contacting firstname.lastname@example.org:
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Security of personal information
To protect the privacy of any personal information you may have provided, IIZUKA employs industry-standard controls including physical access controls, Internet firewalls, intrusion detection, and network monitoring.
Links to non-IIZUKA websites and third parties
IIZUKA will engage in periodic self-assessment to verify that it continues to be in compliance with this Privacy Statement.