Section Image

Further Information

Please follow the links below to download brochures, white papers and discussion documents.

IIZUKA CSM Implementation

IIZUKA CSM - implementing the multi-service, multi-agency and multi access solution
foss09

IIZUKA CSM - FOSS 09 Exhibition Leaflet

The role of IT in reducing avoidable contact - NI 14 Survey Results

'The Role of IT in Reducing Avoidable Contact: Analysis of a NI 14 Survey for SOCITM Annual Conference 2008
IIZUKA CSM NI 14 Dashboard

IIZUKA CSM NI 14 Dashboard - a real time display of an authority’s measurement of avoidable contacts and its progress in meeting reduction goals

Joining up around the citizen White Paper

'Joining up around the citizen - the challenge for partnerships' - a discussion paper about the role of the front office
SOA - a necessity to reduce avoidable contact Socitm paper

'Service oriented architecture - a necessity to tackle avoidable contact?' – a SOCITM conference discussion paper

Valid XHTML 1.0Valid CSS

KOZO® and IIZUKA® are registered trademarks of IIZUKA Software Technologies Ltd.