Benefits
IIZUKA's Shared Services system has many benefits, some of which are summarised below.
Improved Customer Satisfaction
Simplifies the complex array of services available to the citizen.
CSA Job Satisfaction
Case management aspects to CSA role.
Management of Service Scope
Reporting and evaludation of in and out of scope services.
Flexible Range of Services and Providers
Simple administration.
Increased Return on Investment
through efficiency gains.
